Privacy Policy & Terms

Privacy Policy

At , we take your privacy seriously. This Privacy Policy describes how we collect, use, and share your personal information when you use our Field Service Management (FSM) software services.

Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

Account Information: When you create an account, we collect your name, email address, company name, and phone number.
Service Data: We collect information about your jobs, technician details, customer information, and service history to provide our FSM services.
Usage Information: We collect information about how you use our services, including your IP address, device information, and browser type.
Location Data: With your permission, we collect GPS data to track technician locations and optimize routing.
Financial Data: We collect payment information and job billing data for invoicing and accounting purposes.

How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our Field Service Management System
To develop new features and enhance field service operations
To optimize technician scheduling and routing efficiency
To communicate with you about products, services, offers, and events
To monitor and analyze service trends, technician performance, and business activities
To facilitate job billing and payment processing
To detect, investigate, and prevent fraudulent activities

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our services.

You can control cookies through your browser settings and other tools. However, if you choose to disable cookies, some features of our services may not function properly.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, change, or damage.

All personal information is stored on secure servers, and we use encryption for data transmission. Access to personal information is restricted to authorized personnel only. We maintain industry-standard security protocols for financial and service data.

Changes to This Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

Terms of Service

By accessing or using 's Field Service Management software services, you agree to be bound by these Terms of Service and our Privacy Policy.

Account Terms

You must be at least 18 years old to use our services.
You must provide accurate and complete information when creating an account.
You are responsible for maintaining the security of your account and password.
You are responsible for all activity that occurs under your account.
You may not use our services for any illegal or unauthorized purpose.
You agree to provide accurate service data, including technician information, job details, and customer requirements.

Payment Terms

Our Field Service Management software services are offered under various subscription plans. By selecting a premium service, you agree to pay the applicable fees.

Fees are billed on a monthly or annual basis, depending on your selected plan.
Transaction fees may apply for payment processing services.
All fees are exclusive of taxes, which we will charge as applicable.
You must provide a valid payment method for paying accounts.
Fees are non-refundable except as required by law or as otherwise specifically permitted in our refund policy.

Cancellation and Termination

You may cancel your account at any time by contacting us or through your account settings. Upon cancellation, your right to use the services will immediately cease.

We may suspend or terminate your account if you violate these Terms of Service or engage in fraudulent activities.

Limitation of Liability

To the maximum extent permitted by law, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

Your access to or use of or inability to access or use the services
Any conduct or content of any third party on the services
Any unauthorized access, use, or alteration of your transmissions or content
Service delays, technician availability issues, or other operational disruptions beyond our control
Inaccuracies in technician data, parts availability, or scheduling information

Service Availability

While we strive to maintain 99.9% uptime for our Field Service Management System, we cannot guarantee uninterrupted service due to factors beyond our control, including internet connectivity issues or scheduled maintenance.

Contact Us

If you have any questions about these Terms of Service, please contact us at

Privacy Policy & Terms of Service